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Terms and Conditions

 

Effective Date: [Insert Date]

 Welcome to Sunnah. These Terms and Conditions govern your access to and use of our website www.sunnah.net.au and any purchases made through the Site or our social media channels.

By using this Site or purchasing from us, you agree to be bound by these Terms. If you do not agree, please do not use the Site or purchase from Sunnah.

                                                             

1. About Us

Sunnah is a Melbourne-based clothing brand offering curated apparel inspired by modesty, tradition, and minimalism. All products are sold exclusively through our online store and official channels.

2. Eligibility

By using this Site, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian to make a purchase.

3. Orders and Payment

  • All prices are listed in Australian Dollars (AUD) and include applicable taxes unless stated otherwise.
     
  • Orders are subject to availability and confirmation.
     
  • We reserve the right to cancel any order at our discretion, in which case a full refund will be provided.
     
  • Payment must be received in full before your order is processed or shipped.
     

4. No Refunds or Exchanges

All sales are final. We do not offer refunds, returns, or exchanges under any circumstances, including but not limited to:

  • Change of mind
     
  • Wrong size ordered
     
  • Delay in shipping
     
  • Perceived defects (see Section 5)
     

Before ordering, please read all product descriptions and sizing guides carefully.

5. Product Quality and Condition

We take quality seriously. All items undergo strict quality control before shipping.

By purchasing from Sunnah, you agree that:

  • Our garments are not considered defective unless they are unusable due to a manufacturing error, which is at our sole discretion.
     
  • Slight variations in colour, texture, stitching, or design are part of the garment’s character and do not constitute faults or defects.
     
  • You will inspect all items on arrival and notify us within 48 hours of any major issue.
     

6. Shipping and Delivery

  • We ship Australia-wide and to select international locations.
     
  • Delivery times are estimates and not guarantees.
     
  • We are not liable for delays, lost parcels, or damage caused during shipping.
     
  • Risk passes to you upon dispatch.
     

7. Intellectual Property

All content on this Site—including logos, text, images, graphics, and designs—is the exclusive property of Sunnah and is protected by Australian copyright and intellectual property law.

You may not:

  • Reproduce or distribute any material without permission
     
  • Use our content for commercial purposes
     
  • Misrepresent or impersonate our brand
     

8. User Conduct

By using this Site or interacting with us online, you agree not to:

  • Post or share any unlawful, abusive, or harmful content
     
  • Use our site for fraudulent or misleading purposes
     
  • Impersonate any person or brand
     
  • Violate any applicable laws
     

We reserve the right to restrict or terminate your access to our services for violations.

9. Limitation of Liability

To the fullest extent permitted by law, Sunnah and its owners shall not be liable for any loss, damage, or injury arising from:

  • The use or misuse of our products
     
  • Errors on our website or social media pages
     
  • Third-party delays or disruptions
     
  • Any indirect, incidental, or consequential damages
     

10. Consumer Law Notice (Australia)

Nothing in these Terms excludes any rights you may have under the Australian Consumer Law (ACL) that cannot be lawfully excluded or limited. If a mandatory guarantee applies under the ACL, and it cannot be excluded, our liability is limited (where permitted) to the replacement or resupply of goods.

11. Changes to These Terms

We may update these Terms at any time. Any changes will take effect immediately when posted on the Site. Your continued use of the Site or purchase of our products constitutes your acceptance of any updated Terms.

12. Contact Us

For any questions, you can contact us at:

info@sunnah.net.au

Instagram: @sunnah.net.au

tiktok:@sunnah.net.au
Melbourne, VIC, Australia


By placing an order with Sunnah, you confirm that you have read, understood, and agree to these Terms and Conditions.



Return and Refund Policy

This is a place to describe your Return and Refund Policy to buyers.


A Return and Refund policy usually consists of:

  • Terms of return (i.e. number of days)
  • State of return (e.g. unworn)
  • Reason for return (e.g. damaged or wrong product)
  • Process for return (i.e. how to initiate a return, how to contact customer service)
  • Process of refund (i.e. terms of refund, duration, payment details)
  • Contact details

  • Privacy Policy
  • Terms and Conditions

Info@sunnah.net.au

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